AI Fluency · Knowledge Architecture · Human-in-the-Loop Practice
You cannot tell them not to use it. What you can do is make sure that when they use it, they use it your way — with boundaries you set, with risk you understand, and with leadership in the loop. That is what these programs build.
This is not training. It is a structured deployment that moves your organization from AI-adjacent to AI-integrated — with governance, workflows, and accountability built in from the first session.
The programs
Programs start with a single individual and a single problem and scale all the way to full organizational transformation. Every session uses real tasks, real challenges, and real decisions — not someone else’s case studies. Start where you are. Go as far as you need.
Individual
One-on-one AI Fluency built entirely around your specific job, your specific questions, and your specific next step. Start with one problem or build a complete personal foundation.
Team
From a half-day kickoff workshop to a four-month foundation build. Three programs at three speeds — choose the pace that fits your team, your capacity, and your timeline.
Leadership
Senior-level partnership for organizations ready to move beyond training. An embedded consultant working alongside your team, or a full executive plus team transformation engagement.
Flagship Programs
The flagship programs. Executive AI Intensive and Team AI Fluency Intensive are the most comprehensive engagements offered — built for organizations where the stakes are high and the outcomes need to be measurable and lasting.
The AI Fluency page walks through each tier by audience so you can find your starting point before you commit to anything. Or just reach out — a 20-minute conversation is usually enough.
Return on investment
Teams that complete the program consistently recover 90 or more minutes per person per week in reclaimed productivity. At typical salary levels, the program pays for itself in months, not years. Adjust the numbers below to match your organization.
These figures use a conservative 50-week work year and salary-only hourly rate. Benefits, overhead, and management time add further to actual fully loaded costs. Time savings are based on post-program participant averages and will vary by role and workflow. ROI calculated against base program cost of $87,500 for up to 10 participants.
Enterprise experience
Before these programs existed in their current form, this work was being done inside one of the largest financial services companies in the country.
When Discover Financial Services decided to deploy Microsoft Copilot for Microsoft 365 across the enterprise, I led the adoption strategy for the business technology division — the internal team responsible for the systems and workflows the entire company ran on. We were not just early adopters. We were the proving ground.
The challenge was not the technology. It never is. The challenge was that every stakeholder group came to the table with a different understanding of what AI was, what it could do, and what it might expose the organization to. Legal needed to understand the risk surface before they would allow it near anything sensitive. Leaders needed to see what it could do for their actual work before they would champion it with their teams. Individual contributors needed language for what they were experiencing before they could use it well.
We built a framework that met each group where they were. Legal got a structured risk conversation, not a product pitch. Leaders got hands-on sessions built around their actual decisions. Teams got workflow integration built into what they already did, not added on top of it. By the end, we had an organization that was not just licensed for Copilot — it was using it, governing it, and building on it.
A note on scale: What was built at Discover was designed for an enterprise of tens of thousands. The programs offered here are purpose-built for organizations under 500 — where the same strategic rigor applies but the delivery is faster, more direct, and built around your specific team rather than a division of a Fortune 500. If you are leading AI adoption for a mid-sized organization and want to do it the way the large ones do it, that is exactly what these programs are for.
What this is and is not
Most AI training programs fail within 90 days because they teach concepts without building habits. These programs are built differently.
Not this
Slides about what AI is, a few demos, a certificate. Forgotten by the following Monday.
This instead
Every session uses tasks from your desk. You leave with things you built, not things you watched.
Not this
Senior name on the cover. Junior consultants in the room. A binder three months later.
This instead
The person who designed the program is the person in the room with your team every session.
Not this
People using whatever tools they want, however they want, with no accountability or guardrails.
This instead
Norms, frameworks, and guardrails your people created and will actually follow.
Why this conversation matters now
Every one of these is already happening in your organization. The question is whether it is happening your way.
Your AI tools are purchased. Your people are using AI whether you know it or not. Without a structured adoption program, you are paying for tools nobody uses well and absorbing risk from tools nobody is governing. Inaction is not neutral. It is expensive.
A mid-level internal training coordinator runs $65,000 to $85,000 annually before benefits or management overhead — and likely does not have specialized AI fluency. This is a specialist deployment at a fraction of that cost with zero ongoing overhead.
A Big Four firm bills this type of engagement at $80,000 to $150,000 and sends a junior team with a senior name on the cover page. You get senior expertise, direct delivery, and operational outcomes — not a report and a handshake.
At 300 employees recovering just 90 minutes per week on a $75,000 average salary, the Team Intensive generates over $2 million in recovered productivity annually. Use the calculator above to run the numbers for your organization.
You cannot tell your people not to use AI. That just means they will not tell you when they do. And when something goes wrong — a decision handed to AI, data that should not have been shared — you will find out at the worst possible moment. This program closes that gap before it opens.
Teams that adopt AI effectively are compressing months of work into weeks. Your competitors are not waiting for the perfect governance framework. The question is not whether to adopt. It is whether to adopt well or poorly.
Complete deliverables
These are not handouts or worksheets. They are working documents built from your actual organization and your actual challenges during the program.
| Deliverable | What it is | Program |
|---|---|---|
| Personal AI Starting Point Map | A one-page honest baseline: what you use, what intimidates you, what costs you the most time. Built live in Session 1 and used as the navigation document for the full engagement. | Executive |
| Session 1 Work Product | A real deliverable from your actual work — a board memo, a difficult email, a strategic brief — completed in the first session using AI. Yours to use immediately. | Executive |
| Personal Prompt Library | Five to seven tested prompts built for your specific role, communication style, and recurring tasks. A living document that grows with your use. | Executive |
| Personal AI Guardrails | A one-page decision framework: what you will use AI for, what you will not, and what requires human review before it goes anywhere. Your judgment, your commitment. | Executive |
| Strategic Thinking Session Output | Structured analysis of a real organizational challenge you brought to Session 3, using AI as a devil's advocate, blind spot finder, and scenario builder. | Executive |
| 90-Day Personal AI Integration Plan | Three specific habit anchors, a staying-current framework, and commitments for modeling AI use with your team. Specific, accountable, and fits on one page. | Executive |
| AI Adoption Readiness Package | The legal and compliance conversation guide, deployment guardrails by organization size, and three paths forward for organizational rollout. Built to unstick the internal conversation. | Executive |
| AI Risk and Governance Framework | An org-specific governance document built collaboratively across the week. Covers data norms, decision protocols, and escalation paths your team will actually follow. | Team |
| Workflow Integration Map | Department-by-department map of AI integration opportunities and approved use cases. Built from your actual workflows, not hypothetical examples. | Team |
| Personal AI Workflow Protocol | One per participant. Documents their individual AI-assisted workflow, prompting approach, verification steps, and estimated time savings. | Team |
| Department AI Use Case Library | Compiled library of approved, tested AI use cases organized by function. Owned by the organization going forward. Living document. | Team |
| Organizational AI Governance Playbook | The capstone governance document. Covers norms, decision authority, compliance considerations, and review cadence. Built by your people, for your organization. | Team |
| Custom AI Playbook | Branded, org-specific reference guide synthesizing program content, workflows, and governance into a single living document your team keeps using after the program ends. | Team |
| 90-Day Adoption Roadmap | Individual and team commitments for the 90 days following the program. Champions named, checkpoints set, measurement framework defined. | Team |
| Executive Deployment Report | Delivered to the executive sponsor at program close. Summarizes adoption progress, key findings, risks observed, and recommended next steps. | Team |
Client resources
The AI Essentials Guide and Prompt Library are available to clients after an initial engagement. They are living documents, updated as the programs evolve, and worth the conversation it takes to unlock them.
A plain-language reference covering how to access AI tools, what every term means, and the three rules that apply to every AI interaction. Written for executives and teams who are starting from scratch and do not want to feel talked down to.
Access Client ResourcesTested, role-specific prompts organized by function and use case. Writing, summarization, research, strategy, governance, communications, and decision support. Filterable, copyable, ready to use.
Access Client ResourcesA 30-minute discovery call is enough to determine whether one of these programs fits your organization. No obligation. You will leave with a clearer picture regardless.